Privacy Policy

The personal information we collect from you is only used to permit you to use the online store and for site provided options such as the newsletter. We DO NOT rent, sell, or share email addresses and other personal information.


Security of the personal information associated with our customers is of prime importance. We exercise great care in providing secure transmission of your information from your computer to our servers. Once we receive your transmission, we make our best effort to ensure its security on our systems. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption. We also have appropriate security measures in place in our data facilities to protect against the loss, misuse or alteration of information that we have collected from you at Present Moment. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Present Moment cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.


When you come to Present Moment or when you register with Present Moment, we create your personal profile, assign a personal identification number, then send this personal identification number back to you in the form of a “cookie,” which is a very small text file placed on your hard drive by our server. This code is uniquely yours and can only be read by the server that gave it to you. It allows you to utilize some of our website’s functionality, and retain your personal profile without having to fill out registration forms with information you’ve already provided. Cookies make Web-surfing easier for you by saving your preferences while you’re visiting our site. We never save passwords or credit card information in cookies. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the Present Moment website and its functionality and links will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you may have difficulty completing shopping transactions or creating your personal profile.

Your E-mail address

Your E-mail address and other personally identifying data about you is known to Present Moment only when you voluntarily submit it to Present Moment. We collect your e-mail address only if you post a message to us, if you communicate with us via e-mail, if you ask us to communicate with you by e-mail such as for a confirmation of your order or shipment advice, or if you volunteer it for any reason, such as site registration, or sign-up for a Newsletter.


If at any time you have a question or dispute concerning your visit here, your order, or our compliance with this privacy policy, you may contact us at If we are unable to resolve your complaint to your satisfaction, you may elect to proceed to submit your complaint to an independent arbitrator to obtain an impartial assessment of your case, in writing.If you are an EU Resident, your personal data in the possession or control of Present Moment is subject to the United States-European Union Safe Harbor provisions. If you are an EU Resident, in the event you are not satisfied with the resolution by Present Moment of any questions or complaints you may have regarding your personal data in our possession, then you may submit your questions and complaints to the Direct Marketing Association Safe Harbor Enforcement Program as follows:

  • E-mail:;
  • Mail: Safe Harbor Line, Direct Marketing Association, 1111 19th Street, NW – Suite 1100, Washington, DC 20036, USA,
  • Phone: 1+202-861-2445;
  • Fax: 1+202-955-0085.